Facebook-f Instagram Linkedin-in
Request Training Proposal
Request Training Proposal

Training For All Industries

De-escalation, OVA & Personal Safety

Boost your organisation’s capabilities with Resolution Education’s tailored training. We provide customised traning solutions to help your team manage heightened individuals and challenging situations, equipping them with the skills to stay safe at work.

View Our Training Options

Our Training & Services

De-escalation & OVA Training
Learn More
Protective Intervention Training
Learn More
Restraint Training New Zealand
Learn More
Workplace Conflict Resolution Training
Learn More
Online Chat & Phone De-escalation Training
Learn More
Active Armed Offender
Learn More
Code Black Training New Zealand
Learn More
Conference Packages New Zealand
Learn More
De-escalation Policy Creation & Review
Learn More
e-Learning Packages
Learn More

Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in New Zealand

Resolution Education has a highly professional team with over 25 years of experience in adult training and education, specialising in de-escalation, OVA and dealing with difficult people.

At Resolution Education, we believe in a hands-on approach to training that is interactive and empowering to all attendees. We teach practical tools and techniques in de-escalation strategies that have been tried and tested in real-life situations.

Scalable
Underpinning the training is the Resolution Education framework, A.D.P. (Awareness, De-escalation, Protection), which is easily scaled to accommodate multiple roles, participants and a range of delivery methods depending on the needs of the organisation.
Adaptable
A comprehensive understanding of organisational requirements, from a legal and Workplace Health and Safety perspective, guarantees that training is appropriately adapted to fit the context of an organisation’s specific environment and policies.

Training Structure

Resolution Education’s training programs and framework have four key differentiators:
Relevant
Developing de-escalation techniques that are useful and relevant to the situations employees encounter ensures they have a deep understanding of the knowledge and skills required to operate in their specific work environment safely.
Practical
Integrating theory and practice through role-playing scenarios enables employees to recognise their current capabilities and enhance their confidence when dealing with escalated individuals.

At Resolution Education, we specialise in crafting tailored training experiences that align seamlessly with your organisation. From booking training to delivery, we prioritise understanding your organisation’s policies, procedures, and incident reports.

This comprehensive insight allows us to create training scenarios that resonate with your team’s experiences.

Our training packages are not limited by what you see in the proposal or on the website. We will customise the training content and structure to meet your needs. Whether it is developing new modules, refining existing topics, or adjusting the timing to suit your schedule, our approach is far from one-size-fits-all.

Our commitment extends beyond the training sessions as we aspire to build a lasting partnership with your organisation, providing ongoing support and adapting our methods as your needs evolve. This collaborative journey is aimed at enhancing your organisation’s capabilities, fostering a culture of learning, and ultimately creating a safer and more productive workplace.

Training For All Industries

Comprehensive Occupational Violence & Aggression Training Solutions for Every Industry Sector.
Learn more

Our Holistic Approach

Customised De-escalation, OVA & Personal Safety Training For Your Organisation or Department in New Zealand.
Learn more

De-escation & Ova Training

Resolution Education offers 25+ years of expertise in adult training, de-escalation, OVA, and managing difficult people.
Learn more

A.D.P. Framework for De-escalation

The A.D.P. framework is customisable to all learning outcomes, specifications, and requirements for all industries.
Learn more

Recent Trainee Reviews

Resolution Education New Zealand
“Resolution Education training was great. Would love to have further training with them in the future. Gives me confidence and clarification on when to act / respond an incident or circumstance.”
Aileen Forde

“Our trainer, Nathan, made the training session engaging, enjoyable and fun! Numerous thing I have learned: defense technique, diffusing the situations and keep a 2 meter space rule from the other person.”

Jasmine Aretisian
View More

Customise Your Training Now

To enrol or find out more information please call 0800 895 201 or click the button below.

Enquire Now

Contact Us

P. 0800 895 201
E. info@resolutioneducation.co.nz

New Zealand

Ground Floor, 26A Hobson Street,
Auckland Central, Auckland 1010

Get in touch with us using the form below

    Request a proposal for your training

    Please complete the form below to register your interest in running a specially designed training to meet your company needs.

      Select a training option
      De-escalation & OVATrain The TrainerProtective Intervention TrainingCode BlackPhone De-escalationConflict ResolutionRestraints/Restrictive PracticePolicy ReviewConference/EventOVA Environmental AssessmenteLearningActive Armed OffenderRemote/Offsite WorkingBuilding ResilienceTactical CommunicationIncident Debrief
      De-escalation & OVA eLearning Train The Trainer Protective Intervention Training Code Black Phone De-escalation Conflict Resolution Restraints/Restrictive Practice Policy Review Conference/Event OVA Environmental Assessment Active Armed Offender Remote/Offsite Working Building Resilience Tactical Communication Incident Debrief
      More Information
      Timeframe
      Enter your details
      Facebook-f Instagram Linkedin-in
      Request Training Proposal

      Hi name

      Thank you for your training enquiry.

      A confirmation email has been sent to with further details.

      If you do not see the email within a few minutes, please check your “junk mail” folder or “spam” folder. We make every effort to ensure your enquiry is addressed within 24 hours, during business hours.

      We look forward to training you and your team very soon.

      TRAINING TEAM @ RESOLUTION EDUCATION
      www.resolutioneducation.co.nz
      Phone: 0800 895 201

      Request a Proposal for Your Training

      Please complete the form below to register your interest in running a specially designed training to meet your company needs.

      Error: Contact form not found.