Train the Trainer – New Zealand
Deliver Your Own De-escalation & OVA Training
Unlock your organisation’s potential with our empowering Train-the-Trainer program. Designed to give employees the confidence and skills to deliver high-quality de-escalation training internally.
A two or three day course delivered to participants on how to effectively manage challenging situations, following our trusted A.D.P. Framework:
- Awareness
- De-escalation
- Protection
Train the Trainer is also available for our Protective Intervention Training course.
Course Overview
Duration:
2-3 Full Days
Delivery:
Face-to-Face
Location:
New Zealand, Australia, and Internationally – at your workplace or at a convenient location of your choice
Capacity:
Up to 10 people
What To Wear:
Clothes you would normally wear to work
Certification:
1-year certification to deliver the training (to maintain this certification, there is a 1-day refresher course to attend annually)
Course Outline
- Gain knowledge, skills, and materials to deliver De-escalation & OVA Training to your organisation
- Assess and improve the workplace environment to ensure the safety of employees
- Collaborate in the development of effective policies and procedures for de-escalation, OVA and personal safety within your organisation
Training Outcomes
Our Train-the-Trainer program offers customisable training outcomes designed to meet the specific requirements of your organisation. Here are some example topics covered in the program:
- Identify signs of hostility and harassment
- Interpret verbal and visual cues in negative behaviour
- Understand how to work as a team when dealing with a heightened individual
- Handle personal emotions in a difficult situation
- Learn techniques to avoid freezing or becoming overwhelmed
- Utilise the power of your voice to defuse tense situations
- Learn strategies for effective communication and active listening
- Understand proactive measures to prevent escalation
- Learn intervention techniques that minimise the risk of violence
- Engage in hands-on sessions and discussions to enhance practical skills
A more detailed training course outline can be provided by contacting us directly.
You Will Receive
- Morning tea, lunch, afternoon tea, tea and coffee
- A comprehensive manual to cement your learning alongside all materials necessary to conduct training
- Fun and interactive training, both theoretical and hands-on
- 1-year certification to deliver the training (to maintain this certification, there is a 1-day refresher course to attend annually)
Our Training & Services
Customise Your Training Now
To enrol or find out more information please call 0800 895 201 or click the button below.
Contact Us
New Zealand
Ground Floor, 26A Hobson Street,
Auckland Central, Auckland 1010