Healthcare Workers
De-Escalation For Hospital Staff
Who Will Benefit From This Training?
De-Escalation Training With Resolution Education
The Problems Faced By Hospital Staff
Benefits Of De-Escalation Training For Hospital Workers
Hospital staff have to deal with uncooperative patients and unreasonable and emotionally distressed family members daily. They have to witness tragic events that often desensitise them to the trauma around them, making it difficult for them to practice empathy with everyone at all times. Resolution Education’s programs in de-escalation will teach them empathetic listening and awareness of body language and will benefit not only them but also their patients and the healthcare facility.
Hospital staff trained in the methods of de-escalation will be more likely to:
- Detect problems early on and intervene productively while maintaining the safety of their patients and staff.
- Prevent violent behaviour more effectively while minimising the need for using restraints.
- In situations where patients must be physically restrained, staff will be trained to do it through positive reinforcement and while maintaining respect for the patient.
Why Choose Resolution Education
Other than De-escalation Training, Resolution Education also offers many other programs such as physical and non-physical Occupational Violence and Aggression (OVA) and Conflict Resolution Training. All of our programs are customisable and can be designed specifically for the needs of your medical staff and more.
Customise Your Training Now
To enrol or find out more information please call 0800 895 201 or click the button below.
Our Training & Services
Contact Us
Ground Floor, 26A Hobson Street,
Auckland Central, Auckland 1010